Shipping Policy

Effective Date: January 16, 2025

At Jewel Gleamm, we are dedicated to ensuring that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions related to shipping products purchased through our website jewelgleamm.com. Please read the following information carefully.

1. Shipping Destinations

  • United States: We ship to all states within the United States, including Alaska and Hawaii.
  • International Shipping: Limited international shipping is available. Please contact us at info@jewelgleamm.com for inquiries about international orders.

2. Shipping Methods and Costs

  • Shipping Options: We offer multiple shipping options, including standard, expedited, and express shipping. Available options and estimated delivery times will be displayed at checkout.
  • Shipping Costs: Shipping fees are calculated based on the destination, shipping method, and total order weight. The exact cost will be displayed during checkout.

3. Order Processing

  • Processing Time: Orders are typically processed within 2-5 business days of payment confirmation. Processing times may vary during peak periods or due to product availability.
  • Pre-Orders: For items available for pre-order, shipping dates will be noted on the product page. Orders containing both pre-order and in-stock items will ship once all items are available.

4. Delivery Timeframes

  • Estimated Delivery Times:
    • Standard Shipping: 5-7 business days.
    • Expedited Shipping: 2-3 business days.
    • Express Shipping: 1-2 business days.
  • Tracking Information: Once your order is shipped, you will receive an email with a tracking number to monitor its delivery progress.

5. Lost, Damaged, or Delayed Shipments

  • Lost Packages: If your package is lost in transit, please contact us at info@jewelgleamm.com or 909-432-1624. We will work with the shipping carrier to resolve the issue promptly.
  • Damaged Packages: If your order arrives damaged, notify us within 7 days of receipt. Please include photos of the damage to expedite the resolution process.
  • Delayed Shipments: While we strive to meet delivery estimates, delays may occur due to weather, holidays, or other unforeseen circumstances. We are not responsible for delays caused by shipping carriers.

6. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain items may have shipping restrictions due to regulatory or carrier limitations.

7. Address Changes

If you need to change your shipping address, please contact us immediately at info@jewelgleamm.com or 909-432-1624. Changes can only be made before the order has been shipped.

8. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated Effective Date will be indicated.

9. Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us:

Jewel Gleamm
Address: 4523 Bel Meadow Drive, Los Angeles, California, United States
Phone: 909-432-1624
Email: info@jewelgleamm.com